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Call Center

Call Center: Have you heard phrases like, virtual call center, voip call center and web call center. These are the new technologies of the growing call center sector. A call center is a business that will manage your business calls. More and more businesses are outsourcing their calls to call centers. businesses save on call center expenses because the call centers economy of scale enables them to offer cheaper rates then if the company had a call center in house. Call centers are used by businesses both big and small for interacting with their customers. Call center examples are customer support for computer hardware and software, help desks, and sales support, to mention a few . Follow call center resources for more call center information.

 

 

 

call center article - "Instead of Offshore, Call Centers
Start to Move to U.S. Kitchens." from WSJ

 

 

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Call center definition from wikipedia
http://en.wikipedia.org/wiki/Call_center

 
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